CHALLENGE
Charlottesville’s only accredited, not-for-profit, Life Care senior living community is expanding. They needed to fulfill their current inventory and cultivate new prospects for their expansion, simultaneously. Competition from neighboring senior communities demanded that this brand refresh with a new perspective on what made the brand different, better and uniquely personal.
SOLUTION
Elevate the brand image of Charlottesville’s most valued not-for-profit CCRC in two phases.
Phase 1: 6-month “refresh” interim campaign. Elevate the community with an upscale look, feel and tone. Own “only accredited” and “reason to discover”.
Phase 2: Launch new brand campaign. Focus on the residents that make WCBR distinctive. They are the community. Enhance the upscale visual language, tone and message to further connect customers with the brand.
The “lifecare / lifestyle” icon was developed to emphasize a promise that embraces two very important features of the community.
RESULTS
• 14 events in 13 months
• Over 375 qualified leads
• Filled annual quota in ten months
DELIVERABLES
Brand Positioning
Brand Identity
Print Advertising
Direct Response
Event Marketing Materials
Email Marketing
SEO
Paid Search Campaign
Collateral Materials